FAQ
All your questions about bonuses, deposits and withdrawals at bajji
From opening an account to withdrawing money, playing on mobile to staying secure — detailed answers to everything you want to know about bajji are all in one place.
Using bajji can bring up many questions — how do I get the welcome bonus, how long does it take to withdraw to bKash or Nagad, what do I do if my account is hacked? This page gives detailed answers to more than 20 questions across five topics: bonus terms, withdrawals, playing on mobile, security, and deposit methods. There is also guidance below on what to do after bajji Login and how to progress in the bajji VIP programme. Use the table of contents below to jump directly to any topic.
Table of contents by topic
Bonus Terms
After opening an account at bajji for the first time, the welcome bonus activates when you make a minimum deposit of ৳300 by any payment method. It is a 200% first deposit bonus, up to ৳20,000. Example: deposit ৳1,000 and you get ৳2,000 in bonus, making your total balance ৳3,000. No separate code is needed — the bonus is added automatically after the deposit. Only members aged 21 and above are eligible for this bonus.
The wagering requirement for the welcome bonus at bajji is 15 times the bonus amount. This means you must place bets equal to 15 times the bonus before you can withdraw any winnings from it — not 15 times your deposit. Example: if you receive a ৳20,000 bonus, you must wager ৳20,000 × 15 = ৳3,00,000. Bets placed on slot games generally count in full toward wagering; contribution rates may vary for specific games.
If you wish to withdraw while a bonus is active, bajji's rules require the bonus to be cancelled, and only the remaining portion of your original deposit will be withdrawable. Any winnings earned through the bonus cannot be withdrawn. It is therefore a good idea to decide whether to accept a bonus before doing so; the detailed bonus cancellation policy is set out on the terms and conditions page.
Aside from the welcome bonus, bajji has several regular offers. bajji Weekly Deposit Festival gives up to 50% bonus each week (maximum ৳10,000, wagering 20x). bajji Slot Fun Bonus gives a 30% bonus (maximum ৳5,000, wagering 25x) when you deposit to play slot games. There are also special bonuses on your birthday, for referring friends, and during cricket events. Each offer has its own specific terms.
Every bonus at bajji has a set expiry period. If the wagering requirement is not completed within that time, the bonus and all winnings earned from it are automatically cancelled. The remaining balance from your original deposit is generally not affected. You can view the expiry details for each bonus in the bonus section of your account.
Withdrawal Questions
Once a withdrawal request is approved on bajji, the money usually arrives in your bKash, Nagad, or Rocket account within 5 to 30 minutes. Bank transfers may take a little longer. The minimum withdrawal amount is ৳1,000. During busy periods or for a first-time withdrawal on a new account, identity verification may add a small delay.
Yes, when withdrawing on bajji, the bKash, Nagad, Rocket, Upay, or bank account you send money to must be in the name of the registered account holder. Withdrawing to a third-party wallet goes against bajji's security policy, and such requests will be rejected. This policy helps prevent money laundering.
Withdrawals at bajji are available 24 hours a day, 7 days a week. There is no difference for nights, public holidays, or Fridays and Saturdays — requests are generally processed within 5 to 30 minutes of submission. Bank transfers may be affected by the bank's operating hours or public holidays.
There are a few reasons a withdrawal may stay pending: your account verification is incomplete, the wallet number provided does not match the name on the account, or the wagering requirements have not been met. If it stays pending for more than 30 minutes, contact bajji's live chat support — the team is active 24/7 and provides assistance in Bengali.
To withdraw winnings earned from a bonus at bajji, you must first complete the specified wagering requirement. For example, once the 15x wagering for the welcome bonus is finished, those winnings become withdrawable. You can track your wagering progress in real time on the bonus dashboard in your account.
Playing on Mobile
Yes, bajji has a mobile app available for both Android (APK) and iOS. The apps are available through official channels. Visit the website directly or log in to your account for instructions on getting the app. See the dedicated page for more details about the bajji App.
If your connection drops during a live game or slot session, bajji's servers record the round result. When you reconnect, the result of that round is reflected automatically. If your balance does not look correct, refresh the page or restart the app. If the issue persists, contact support — session logs can be used to verify any discrepancy.
On Android: go to Settings → Apps → the bajji app or browser → Storage → tap "Clear Cache". On iOS Safari: go to Settings → Safari → select "Clear History and Website Data". After clearing the cache, log back in to bajji — this resolves most page loading issues.
bajji runs smoothly on Android 8.0 or above and iOS 13 or above. A dual-core or higher processor and at least 2 GB of RAM are recommended. For live casino or high-graphics slot games, a stable Wi-Fi or 4G connection gives a smoother experience.
Yes, even without the app you can add a shortcut to bajji's website directly on your home screen. On Android Chrome: tap the three-dot menu on the right of the address bar and choose "Add to Home Screen". On iOS Safari: tap the Share button and choose "Add to Home Screen". This creates an icon just like an app and gives quick access.
Security & Privacy
A strong password should have at least 12 characters — a mix of uppercase and lowercase letters, numbers, and symbols such as !@#$. Do not use your name, date of birth, or phone number as a password. It is safer not to use your bajji account password on any other site. Change your password regularly and do not share it with anyone.
bajji uses SSL (Secure Socket Layer) encryption, which keeps all data exchanged between your browser and the server secure. Deposit and withdrawal transactions, personal information, and passwords are all sent through encrypted channels. If you see a padlock icon in your browser's address bar, the connection is secure. The Privacy Policy page has full details on how your information is stored.
Scammers often create fake sites that look like bajji. To stay safe, always type the correct domain directly into your browser; do not enter through social media or unknown links. Fake sites often have spelling mistakes, no SSL padlock, and claims of unusually large bonuses. If in doubt, ask through bajji's official live chat.
If you notice an unfamiliar login or transaction on your account, take three immediate steps: 1. Change your password, 2. Contact bajji's live chat and request a temporary account suspension, 3. Also contact your bKash or Nagad if you notice anything suspicious there. Acting quickly helps limit any damage.
How to Deposit
bajji supports five deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfers, major Bangladeshi banks such as Dutch-Bangla, BRAC, or Islami Bank can be used. The minimum deposit is the same across all methods — ৳300.
To play slot games on bajji, the minimum deposit is just ৳300 — the same across every payment method. A deposit of ৳300 or more lets you play any slot title. You will also need to deposit at least ৳300 to take advantage of bajji slot bonuses.
To deposit with Nagad, log in to your bajji account, go to the Cashier or Deposit section, and select Nagad. Enter the amount (minimum ৳300) and your Nagad number. Confirm the payment through the Nagad app or by dialling *167#. Once you enter the correct PIN, your balance will be updated within a few seconds.
bajji does not charge any separate processing fee for deposits. However, your bank or mobile financial service (bKash, Nagad, Rocket, etc.) may apply their own charges according to their policies — that is a matter for the relevant provider. It is a good idea to check your wallet's fee structure before making a deposit.
Your balance normally updates within a few seconds of a deposit. If there is a delay, refresh the page or log out and log back in. If it still has not updated, save the deposit reference number or a screenshot of the transaction and contact bajji live chat support — the team will verify and resolve it quickly.
Still have questions? Get direct help
If you did not find your answer on this page, bajji's support team is always ready. Help is available in both Bengali and English. Live chat usually gets a response within minutes. You can also reach out by email for more detailed queries.