Responsible Gambling at bajji —
Keep Yourself and Your Family Safe
Gambling is for enjoyment — it should not become a source of hardship. bajji believes every member has the right to set limits and make their own decisions. On this page you will find tools for setting limits, warning signs to watch for, and ways to get support when needed.
Why Staying Responsible Matters
From cricket betting to slots or live casino — online betting and gaming can be a form of entertainment when done in moderation. But it only stays enjoyable when the money and time you spend on it remain within your means. At bajji, we want every member to play with awareness and to be able to take a break when needed.
No one under 21 in Bangladesh is permitted to use this platform. 21+ This age limit is strictly enforced and is confirmed through identity verification. If you believe someone you know under this age is using bajji, please let us know via 24/7 live chat.
Members at bajji can actively set their own playing limits. Deposit limits, time limits, and the self-exclusion feature can be used directly from Account Settings. Detailed instructions for these features are available in our Terms and Conditions.
If during play you feel your decisions are being driven by emotion, or you are placing larger bets to chase losses — that is a warning sign. The tools and support information below may help you.
Tools for Setting Your Own Limits
By going into your bajji account settings, you can enable any of the controls below at any time. There is no fee to use any of them.
Deposit Limit
Set an upper limit on your daily, weekly, or monthly deposits. Once the limit is reached, no further deposits can be made — not until the next set period begins.
Time Limit
Set a limit on how many hours you play each day. When the limit is reached, your session will automatically pause and a reminder will be shown.
Self-Exclusion
Close your account for a set period (from 7 days up to permanently). No promotional messages will be sent during this time either.
Bet Limit
Set a maximum amount for each bet. This helps reduce the tendency to place sudden large bets and keeps your pace of play in check.
Take a Break
Shorter than self-exclusion — take an active break for anywhere from 24 hours to 1 month. Your account will be reactivated automatically once the break ends.
Reality Check
A popup at set intervals will tell you how much time and money you have spent — helping you make informed decisions.
Recognise the Warning Signs
If you notice one or more of the following behaviours in yourself, consider taking a break and seeking support.
You are placing bigger bets to try to recover lost money and cannot stop yourself.
Money set aside for household or personal expenses is being spent on gambling.
You are hiding your gambling from family or friends.
You are spending more time gambling and neglecting work, studies, or family responsibilities.
You feel restless or anxious when not playing and find it hard to concentrate.
You are taking out loans or borrowing money from others to gamble.
Ask Yourself
Think honestly about each of the points below. If you answer "yes" to more than one, consider seeking support. You will find more answers about responsible gambling in our FAQ.
Where to Get Support
Asking for help is not a weakness — it takes courage. bajji provides support directly and encourages members to turn to family and professional counsellors.
bajji Live Chat Support
Support is available 24 hours a day, 7 days a week in Bangla and English. Tell us directly if you want to close your account, set a limit, or share any concern — our team will respond right away.
Contact by Email
You can also reach us by email in addition to live chat. Responsible gambling requests are processed on a priority basis. You will find the email address on our About Us page.
Talk to Family
Speak with a trusted family member. The support of a loved one is often just as effective as professional help. Talking openly can make the situation much easier to handle.
Professional Advice
There are psychologists and counsellors in Bangladesh trained in behavioural addiction. Seek advice from the mental health department of a local hospital or a personal counsellor.
Privacy of Information
Any request related to responsible gambling is handled with complete confidentiality. Your information is kept secure in accordance with bajji's Privacy Policy.
bajji's Commitment
bajji is not just a gaming platform — it strives to build a responsible environment. We believe gambling is for enjoyment, and that enjoyment should not have a negative impact on anyone's life.
The limit-setting feature is active on every member's account. Our support team gives priority to all responsible gambling requests. There are no barriers to submitting a self-exclusion request and it takes effect within 24 hours at most.
Full details on our platform's rules and limit-related matters can be found in the Terms and Conditions.
Protection of Minors
The minimum age to open an account at bajji and take part in any betting or casino activity is 21 years. This is a strict rule of our platform.
Our request to parents — use parental control software on family devices. Never leave your bajji login details within reach of children or teenagers.
If you notice any unauthorised use of your account, inform bajji support immediately via live chat or email.